The Process of Workplace Investigations
Price - $499 ($425 if registered by January 9, 2009!)
Training Overview
Properly conducted workplace investigations are a necessary part of modern business. Every employer should know how to conduct fast, ethical, and effective workplace investigations.
This advanced two-day training will carefully examine the methods, tools, and legal limitations of modern fact-finding in today's workplace.
Attendees will learn how to use the Process of Investigation® to conduct proper cost-effective investigations. Attendees will also discover how to obtain the highest possible return on investment from every undertaking.
Date & Time
January 28-29, 2009
8:30am - 4:30pm.
Registration begins at 8:00am.
Complimentary breakfast and lunch will be provided by Business Controls, Inc.
Where
Business Controls office is located in the Siemens Building at
7810 Shaffer Parkway Suite 125 Littleton, CO 80127
Continuing Education Credits
7.5 HRCI and 8 CLE credits
Course Outline
Day 1
The Process of Investigation
Explore significant trends in workplace crime and investigations and examine the different elements of a successful investigation. Identify the six methods and five phases of an investigation and learn how they are properly used.
The Fundamentals of Fact-finding
Examine the attributes of a successful fact-finder and learn how to document, catalog, and properly report findings. Review proper methods of evidence handling and management.
Methods of Investigation
Closely examine the six methods of investigation and learn how they are best used. Discover the three essential components of a proper investigatory interview. Learn how to overcome denials and obtain powerful written admissions.
Day 2
Project Management and Case Development
Examine the role of the project team and each member’s responsibility. Discuss investigative ethics and how they drive the investigative process. Learn how to properly take notes and write professional reports.
Legal Challenges and Litigation Avoidance
Learn about the legal implications of modern fact-finding and workplace disciplinary actions. Discuss the potential legal liabilities that may arise from workplace investigations and fact-finding and avoid the potential legal traps created by today’s courts, arbitrators and the EEOC. Most importantlylearn how to avoid litigation and liability through the use of better processes and properly planning.
Applied Strategies and Improving Results
Explore the different types and classifications of workplace misconduct. Discuss modern prevention and intervention strategies relative issues such as workplace violence and substance abuse. Participate in several case studies that explore current investigative best practices and how they are used. Learn how to tie the pieces together. Improve your investigative results by using force multipliers, best practices and benchmarking. Increase your ROI and your value to your organization.
Immediate Benefits
- Learn the latest techniques, methods and process.
- Strengthen your interview and interrogation skills.
- Gain valuable insights in the process of modern fact-finding.
- Discover how to build air-tight cases that can withstand the rigors of legal challenge.
- Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation.
- Receive the forms, checklists and other valuable tools.
- Build relationships and share experiences with others who also conduct internal investigations.
Trainer Credentials
Business Controls, Inc. (BCI) is a professional corporate investigation, training, and consulting firm founded in 1994. BCI offers investigative services to clients throughout the world under its proprietary methodology, The Process of Investigation®. Informed by decades of hands-on practitioner experience, this training provides a practical, risk-reducing, results-oriented framework geared toward the resolution of workplace issues.
BCI frequently trains its clients on the proper use of this methodology and speaks widely on the topic of workplace investigations before audiences from the human resources, legal, security, compliance, and internal audit communities. Our clients include corporations, government agencies, institutions of higher learning, and law firms.
BCI’s founder and CEO, Eugene F. Ferraro, is one of the premier experts on workplace investigations in the country today. He is the author of eight books on investigatory techniques, and his most recent work, Investigations in the Workplace, is used as a textbook at universities across the nation. The Process of Investigation® is not a theoretical or academic approach to internal investigations. It is informed by the hands-on experience derived from thousands of workplace investigations conducted by our professional services staff.
Trainer Biographies
Eugene F. Ferraro, CPP, CFE, PCI - CEO and Founder
Elizabeth Imhoff Mabey, Esq. - Vice President of Professional Services and General Counsel
Customized Training
In addition to public trainings, BCI can provide customized training for any organization or group. We can customize the content, objectives as well as the length of any training we offer. What’s more, we can deliver it where and when you want it. Call 800-650-7005 for more information and availability or go to www.BusinessControls.com/training.
Training Overview
Properly conducted workplace investigations are a necessary part of modern business. Every employer should know how to conduct fast, ethical, and effective workplace investigations.
This advanced two-day training will carefully examine the methods, tools, and legal limitations of modern fact-finding in today's workplace.
Attendees will learn how to use the Process of Investigation® to conduct proper cost-effective investigations. Attendees will also discover how to obtain the highest possible return on investment from every undertaking.
Date & Time
January 28-29, 2009
8:30am - 4:30pm.
Registration begins at 8:00am.
Complimentary breakfast and lunch will be provided by Business Controls, Inc.
Where
Business Controls office is located in the Siemens Building at
7810 Shaffer Parkway Suite 125 Littleton, CO 80127
Continuing Education Credits
7.5 HRCI and 8 CLE credits
Course Outline
Day 1
The Process of Investigation
Explore significant trends in workplace crime and investigations and examine the different elements of a successful investigation. Identify the six methods and five phases of an investigation and learn how they are properly used.
The Fundamentals of Fact-finding
Examine the attributes of a successful fact-finder and learn how to document, catalog, and properly report findings. Review proper methods of evidence handling and management.
Methods of Investigation
Closely examine the six methods of investigation and learn how they are best used. Discover the three essential components of a proper investigatory interview. Learn how to overcome denials and obtain powerful written admissions.
Day 2
Project Management and Case Development
Examine the role of the project team and each member’s responsibility. Discuss investigative ethics and how they drive the investigative process. Learn how to properly take notes and write professional reports.
Legal Challenges and Litigation Avoidance
Learn about the legal implications of modern fact-finding and workplace disciplinary actions. Discuss the potential legal liabilities that may arise from workplace investigations and fact-finding and avoid the potential legal traps created by today’s courts, arbitrators and the EEOC. Most importantlylearn how to avoid litigation and liability through the use of better processes and properly planning.
Applied Strategies and Improving Results
Explore the different types and classifications of workplace misconduct. Discuss modern prevention and intervention strategies relative issues such as workplace violence and substance abuse. Participate in several case studies that explore current investigative best practices and how they are used. Learn how to tie the pieces together. Improve your investigative results by using force multipliers, best practices and benchmarking. Increase your ROI and your value to your organization.
Immediate Benefits
- Learn the latest techniques, methods and process.
- Strengthen your interview and interrogation skills.
- Gain valuable insights in the process of modern fact-finding.
- Discover how to build air-tight cases that can withstand the rigors of legal challenge.
- Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation.
- Receive the forms, checklists and other valuable tools.
- Build relationships and share experiences with others who also conduct internal investigations.
Trainer Credentials
Business Controls, Inc. (BCI) is a professional corporate investigation, training, and consulting firm founded in 1994. BCI offers investigative services to clients throughout the world under its proprietary methodology, The Process of Investigation®. Informed by decades of hands-on practitioner experience, this training provides a practical, risk-reducing, results-oriented framework geared toward the resolution of workplace issues.
BCI frequently trains its clients on the proper use of this methodology and speaks widely on the topic of workplace investigations before audiences from the human resources, legal, security, compliance, and internal audit communities. Our clients include corporations, government agencies, institutions of higher learning, and law firms.
BCI’s founder and CEO, Eugene F. Ferraro, is one of the premier experts on workplace investigations in the country today. He is the author of eight books on investigatory techniques, and his most recent work, Investigations in the Workplace, is used as a textbook at universities across the nation. The Process of Investigation® is not a theoretical or academic approach to internal investigations. It is informed by the hands-on experience derived from thousands of workplace investigations conducted by our professional services staff.
Trainer Biographies
Eugene F. Ferraro, CPP, CFE, PCI - CEO and Founder
Elizabeth Imhoff Mabey, Esq. - Vice President of Professional Services and General Counsel
Customized Training
In addition to public trainings, BCI can provide customized training for any organization or group. We can customize the content, objectives as well as the length of any training we offer. What’s more, we can deliver it where and when you want it. Call 800-650-7005 for more information and availability or go to www.BusinessControls.com/training.