Irvine, CA
September 8-9
Where
Hilton Orange County Costa Mesa
3050 Bristol Street
Costa Mesa, CA 92626
714-540-7000
Date & Time
September 8-9, 2011
8:00am - 4:30pm. (Registration and networking begins at 7:30am)
The Process of Investigation™ Version 2.0 Overview
In this action packed two day course attendees will learn how to use the Process of Investigation™ to conduct legally defensible investigations. Version 2.0 examines new methods, phases, and legal aspects of corporate investigations. Potential ramifications will also be examined through new practical exercises and case studies.
Investigative interviewing tips will be revealed and attendees will learn how to obtain written or oral admissions. Anyone who might be involved with investigations should attend this training so they will be ready to conduct the most ethical and effective investigations possible!
Course Outline
Day 1
The Fundamentals of Fact-finding
Review in detail the five elements of a successful investigation and the proper methods of evidence handling and management. Examine the attributes of a successful fact-finder and learn how to document, catalog, and properly report findings. Properly discuss the terminology common to those who conduct private sector investigations as well as the qualifications of a professional investigator/fact-finder.
The Methods of Investigation
Closely examine six methods of investigation and learn how they are best used. Discover the most common means by which workplace offenses are discovered and investigations initiated. Increase your awareness of the legal complexities and risks associated with workplace investigations.
The Process of Investigation
Discuss the seven phases of investigation and what they include. Learn the importance of an investigations policy and how to prepare a proper report when necessary. Learn how to efficiently and fairly make credibility determinations.
Day 2
Investigative Interviews and Report Writing
Discover the essential components of a proper investigatory interview and learn how to consistently obtain written or oral admissions from those you interview. Examine the role of the project team and each member's responsibility. Learn how to properly take notes and write professional reports. Strengthen your interviewing skills and learn how to overcome denials and encourage reluctant interviewees to provide information. Learn how and when to conduct administrative interviews.
Legal Aspects and Ethics
Discuss the legal liabilities that may arise from workplace investigations and learn how avoid the legal traps created by today's courts, arbitrators and the EEOC. Learn the origin of case law and identify several important cases which affect the investigator and the interview process. Determine the difference between ethical and unethical investigator conduct. Most importantly—learn how to avoid litigation and liability through the use of better processes and proper planning.
Continuing Education Credits
This training has 14 approved HRCI credits. Credits can often be transferred to additional associations and organizations for certification.
Registration Fees and Discounts
Group Discount - Send three or more people from the same organization for only $775 each. Please call 800-650-7005 to receive the group discount.
Registration Fee - $895 includes training, refreshment breaks, and training materials.
Who Should Attend
• Human Resource Professionals
• Private & Corporate Investigators
• Security & Loss Prevention Managers
• Compliance & Ethics Officers
• Law Enforcement
• Risk Managers
• Internal Auditors & Fraud Examiners
• In-house Counsel & Attorneys
• Corporate Executives, Managers, Supervisors and anyone tasked to conduct internal investigations
Immediate Benefits
• Learn the latest techniques, methods, and processes.
• Strengthen your interviewing techniques.
• Gain valuable insight into the process of modern fact-finding.
• Discover how to build air-tight cases that can withstand the rigors of legal challenges.
• Receive forms, checklists and other valuable tools.
• Learn to conduct fast, efficient investigations and obtain the highest possible return on investment.
• Network, build relationships, and share experiences with others who conduct internal investigations.
Testimonials
"The workplace investigations seminar offered by Business Controls, Inc. was outstanding, and should be mandatory training for even the most experienced investigator"
–Thomas Jordan, Chaparral Energy, LLC
"This was the most informative, interesting and helpful training that I have ever received over the last 18 years of my HR career."
–Ted Pacheco, City and County of Denver
"The conference was terrific and I don’t say that very often about conferences. They usually are not worth the time and money. But this conference was different…just excellent and I learned so much that I can bring back to the workplace." –Denise Corley, CalOptima
"The Process of Workplace Investigations was great! The instructors were engaging, credible and compelling. The tips to make each action in an investigation defensible in court were outstanding! I will use many of the ideas presented in this seminar in my daily audit activities as well as during investigations." –Kelly Crosby, CPA, CIA Savannah-Chatham County Public School System
"The materials provided were great. I have used them as guidelines in my own investigations multiple times."
–Sham Hanif, Dean Foods
"Mr. Ferraro is very knowledgeable, charismatic, and he answered each and every question. The information presented regarding the interview process was great."
–Michael Jakimowicz, Lumber Liquidators
"The trainer held my attention for two full days. The information was immediately useful and applicable. I highly recommend this training"
–Sandee Rugg, SPHR-CA Cavignac & Associates
Trainer Credentials
Business Controls, Inc. is a global provider of whistleblower hotlines, workplace investigations, training, and consulting. Through the integration of professional services and anonymous reporting systems BCI provides a suite of risk mitigation services to reduce employee misconduct and exposure to litigation. BCI offers training on the topics of the process of conducting workplace investigations, employment hiring, Form I9, wage and hour, fraud prevention, and workplace violence. An employee owned organization since 1994, BCI has served over a quarter of the Fortune 1000 companies and over one million client employees in 130 countries
BCI frequently trains its clients on the proper use of this methodology and speaks widely on the topic of workplace investigations before audiences from the human resources, legal, security, compliance, and internal audit communities. Our clients include corporations, government agencies, institutions of higher learning, and law firms.
Trainers
Eugene F. Ferraro, CPP, CFE, PCI, SPHR - CEO and Founder
Business Controls’ founder and CEO, Eugene F. Ferraro, is one of the premier experts on workplace investigations in the country today. He is the author of eight books on investigatory techniques, and his most recent work, Investigations in the Workplace, is used as a textbook at universities across the nation. The Process of Investigation™ is not a theoretical or academic approach to internal investigations. It is informed by the hands-on experience derived from thousands of workplace investigations conducted by our professional services staff.
Steven Foster, CPP, PCI - President
Mr. Foster’s 25 years of unique and diversified executive and operational leadership experience combines enterprise Governance, Risk & Compliance expertise, and expert knowledge regarding convergence of security and technology, as well as top level consulting and training in EEO/Internal Controls matters. Mr. Foster’s expertise is rooted in developing integrated SaaS technology solutions in the Governance, Risk and Compliance space. Mr. Foster frequently lectures across the country on the topics related to risk management, ethics and corporate compliance, conducting ethical workplace investigations, fraud, workplace violence, and the convergence of technology and security. He is a recognized Federal Court Expert Witness in the areas of Security Assessment, Analysis and Implementation.
Ricky Bennett, Vice President of Professional Services
Mr. Bennett leads the consultative and investigative divisions of Business Controls, Inc. Mr. Bennett’s areas of expertise include workplace misconduct investigations with EEO, sexual harassment, harassment, and discrimination in a myriad of employment settings. As a past CEO of a large law enforcement organization, Mr. Bennett is adept in analyzing corporate policies and developing preventative solutions to strengthen internal controls in the workplace. He has over 30 years of experience in the Criminal Justice field and has been trained on risk and violence assessment with the United States Secret Service.
Autumn L. Lowry, M.A., Forensic Psychology
Autumn Lowry is the Manager of the Professional Services team and is a Behavioral Sciences Specialist for Business Controls, Inc. Ms. Lowry has managed numerous Workplace Violence Threat Assessments and corporate investigations in a variety of employment settings across all industry sectors. Further, she has conducted training for both corporate executives, and their employees, on topics such as workplace violence, sexual harassment, and the Process of Workplace Investigations.
Currently, Ms. Lowry oversees employee training with several large restaurant chains on I-9 compliance and wage and hour regulations. Ms. Lowry obtained her Bachelor’s of Science Degree in Psychology, with a Minor in Criminal Justice, from Illinois State University in Normal, Illinois. Further, she completed her Master of Arts Degree in Forensic Psychology from the University of Denver in Denver, Colorado.
Cancellations
If cancellation occurs at least 10 days in advance of the training date, the registration fee (less a $75 administrative fee) will be refunded. Refunds will not be granted for cancellations occurring less than 10 days from the training date. The registration fee for those requested less than 10 days of training may be applied to another training hosted by BCI. Substitution of attendees can be made at any time.
Customized On-site Training
In addition to public trainings, BCI provides on-site customized trainings for organizations of all sizes. We can customize the content, objectives and the length of any training we offer. BCI offers training on the topics of the Process of Workplace Investigations, Form I9 Employment Eligibility Verification, Wage and Hour, Fraud Prevention, and Workplace Violence. What’s more, we can deliver it where and when you want it. Call 800-650-7005 for more information and availability.
Hilton Orange County Costa Mesa
3050 Bristol Street
Costa Mesa, CA 92626
714-540-7000
Date & Time
September 8-9, 2011
8:00am - 4:30pm. (Registration and networking begins at 7:30am)
The Process of Investigation™ Version 2.0 Overview
In this action packed two day course attendees will learn how to use the Process of Investigation™ to conduct legally defensible investigations. Version 2.0 examines new methods, phases, and legal aspects of corporate investigations. Potential ramifications will also be examined through new practical exercises and case studies.
Investigative interviewing tips will be revealed and attendees will learn how to obtain written or oral admissions. Anyone who might be involved with investigations should attend this training so they will be ready to conduct the most ethical and effective investigations possible!
Course Outline
Day 1
The Fundamentals of Fact-finding
Review in detail the five elements of a successful investigation and the proper methods of evidence handling and management. Examine the attributes of a successful fact-finder and learn how to document, catalog, and properly report findings. Properly discuss the terminology common to those who conduct private sector investigations as well as the qualifications of a professional investigator/fact-finder.
The Methods of Investigation
Closely examine six methods of investigation and learn how they are best used. Discover the most common means by which workplace offenses are discovered and investigations initiated. Increase your awareness of the legal complexities and risks associated with workplace investigations.
The Process of Investigation
Discuss the seven phases of investigation and what they include. Learn the importance of an investigations policy and how to prepare a proper report when necessary. Learn how to efficiently and fairly make credibility determinations.
Day 2
Investigative Interviews and Report Writing
Discover the essential components of a proper investigatory interview and learn how to consistently obtain written or oral admissions from those you interview. Examine the role of the project team and each member's responsibility. Learn how to properly take notes and write professional reports. Strengthen your interviewing skills and learn how to overcome denials and encourage reluctant interviewees to provide information. Learn how and when to conduct administrative interviews.
Legal Aspects and Ethics
Discuss the legal liabilities that may arise from workplace investigations and learn how avoid the legal traps created by today's courts, arbitrators and the EEOC. Learn the origin of case law and identify several important cases which affect the investigator and the interview process. Determine the difference between ethical and unethical investigator conduct. Most importantly—learn how to avoid litigation and liability through the use of better processes and proper planning.
Continuing Education Credits
This training has 14 approved HRCI credits. Credits can often be transferred to additional associations and organizations for certification.
Registration Fees and Discounts
Group Discount - Send three or more people from the same organization for only $775 each. Please call 800-650-7005 to receive the group discount.
Registration Fee - $895 includes training, refreshment breaks, and training materials.
Who Should Attend
• Human Resource Professionals
• Private & Corporate Investigators
• Security & Loss Prevention Managers
• Compliance & Ethics Officers
• Law Enforcement
• Risk Managers
• Internal Auditors & Fraud Examiners
• In-house Counsel & Attorneys
• Corporate Executives, Managers, Supervisors and anyone tasked to conduct internal investigations
Immediate Benefits
• Learn the latest techniques, methods, and processes.
• Strengthen your interviewing techniques.
• Gain valuable insight into the process of modern fact-finding.
• Discover how to build air-tight cases that can withstand the rigors of legal challenges.
• Receive forms, checklists and other valuable tools.
• Learn to conduct fast, efficient investigations and obtain the highest possible return on investment.
• Network, build relationships, and share experiences with others who conduct internal investigations.
Testimonials
"The workplace investigations seminar offered by Business Controls, Inc. was outstanding, and should be mandatory training for even the most experienced investigator"
–Thomas Jordan, Chaparral Energy, LLC
"This was the most informative, interesting and helpful training that I have ever received over the last 18 years of my HR career."
–Ted Pacheco, City and County of Denver
"The conference was terrific and I don’t say that very often about conferences. They usually are not worth the time and money. But this conference was different…just excellent and I learned so much that I can bring back to the workplace." –Denise Corley, CalOptima
"The Process of Workplace Investigations was great! The instructors were engaging, credible and compelling. The tips to make each action in an investigation defensible in court were outstanding! I will use many of the ideas presented in this seminar in my daily audit activities as well as during investigations." –Kelly Crosby, CPA, CIA Savannah-Chatham County Public School System
"The materials provided were great. I have used them as guidelines in my own investigations multiple times."
–Sham Hanif, Dean Foods
"Mr. Ferraro is very knowledgeable, charismatic, and he answered each and every question. The information presented regarding the interview process was great."
–Michael Jakimowicz, Lumber Liquidators
"The trainer held my attention for two full days. The information was immediately useful and applicable. I highly recommend this training"
–Sandee Rugg, SPHR-CA Cavignac & Associates
Trainer Credentials
Business Controls, Inc. is a global provider of whistleblower hotlines, workplace investigations, training, and consulting. Through the integration of professional services and anonymous reporting systems BCI provides a suite of risk mitigation services to reduce employee misconduct and exposure to litigation. BCI offers training on the topics of the process of conducting workplace investigations, employment hiring, Form I9, wage and hour, fraud prevention, and workplace violence. An employee owned organization since 1994, BCI has served over a quarter of the Fortune 1000 companies and over one million client employees in 130 countries
BCI frequently trains its clients on the proper use of this methodology and speaks widely on the topic of workplace investigations before audiences from the human resources, legal, security, compliance, and internal audit communities. Our clients include corporations, government agencies, institutions of higher learning, and law firms.
Trainers
Eugene F. Ferraro, CPP, CFE, PCI, SPHR - CEO and Founder
Business Controls’ founder and CEO, Eugene F. Ferraro, is one of the premier experts on workplace investigations in the country today. He is the author of eight books on investigatory techniques, and his most recent work, Investigations in the Workplace, is used as a textbook at universities across the nation. The Process of Investigation™ is not a theoretical or academic approach to internal investigations. It is informed by the hands-on experience derived from thousands of workplace investigations conducted by our professional services staff.
Steven Foster, CPP, PCI - President
Mr. Foster’s 25 years of unique and diversified executive and operational leadership experience combines enterprise Governance, Risk & Compliance expertise, and expert knowledge regarding convergence of security and technology, as well as top level consulting and training in EEO/Internal Controls matters. Mr. Foster’s expertise is rooted in developing integrated SaaS technology solutions in the Governance, Risk and Compliance space. Mr. Foster frequently lectures across the country on the topics related to risk management, ethics and corporate compliance, conducting ethical workplace investigations, fraud, workplace violence, and the convergence of technology and security. He is a recognized Federal Court Expert Witness in the areas of Security Assessment, Analysis and Implementation.
Ricky Bennett, Vice President of Professional Services
Mr. Bennett leads the consultative and investigative divisions of Business Controls, Inc. Mr. Bennett’s areas of expertise include workplace misconduct investigations with EEO, sexual harassment, harassment, and discrimination in a myriad of employment settings. As a past CEO of a large law enforcement organization, Mr. Bennett is adept in analyzing corporate policies and developing preventative solutions to strengthen internal controls in the workplace. He has over 30 years of experience in the Criminal Justice field and has been trained on risk and violence assessment with the United States Secret Service.
Autumn L. Lowry, M.A., Forensic Psychology
Autumn Lowry is the Manager of the Professional Services team and is a Behavioral Sciences Specialist for Business Controls, Inc. Ms. Lowry has managed numerous Workplace Violence Threat Assessments and corporate investigations in a variety of employment settings across all industry sectors. Further, she has conducted training for both corporate executives, and their employees, on topics such as workplace violence, sexual harassment, and the Process of Workplace Investigations.
Currently, Ms. Lowry oversees employee training with several large restaurant chains on I-9 compliance and wage and hour regulations. Ms. Lowry obtained her Bachelor’s of Science Degree in Psychology, with a Minor in Criminal Justice, from Illinois State University in Normal, Illinois. Further, she completed her Master of Arts Degree in Forensic Psychology from the University of Denver in Denver, Colorado.
Cancellations
If cancellation occurs at least 10 days in advance of the training date, the registration fee (less a $75 administrative fee) will be refunded. Refunds will not be granted for cancellations occurring less than 10 days from the training date. The registration fee for those requested less than 10 days of training may be applied to another training hosted by BCI. Substitution of attendees can be made at any time.
Customized On-site Training
In addition to public trainings, BCI provides on-site customized trainings for organizations of all sizes. We can customize the content, objectives and the length of any training we offer. BCI offers training on the topics of the Process of Workplace Investigations, Form I9 Employment Eligibility Verification, Wage and Hour, Fraud Prevention, and Workplace Violence. What’s more, we can deliver it where and when you want it. Call 800-650-7005 for more information and availability.