In this highly informative and fast-paced session attendees will learn how to use the Process of Investigation™ to conduct proper cost-effective investigations and obtain the highest possible return on investment from every undertaking.
Real world scenarios will be utilized to highlight the legal aspects and potential ramifications associated with conducting internal investigations. Attend this vital training and leave equipped and ready to conduct the most effective investigations possible!
2011 Training Dates and Cities
December 8 & 9 - Dallas, Texas
This training is for anyone who conducts investigations:
- Human Resources
- Security
- Internal Audit
- Compliance & Ethics
- Attorneys
- Loss Prevention
- Safety
- Private & Corporate Investigators
- Law Enforcement
- Risk Management
- Managers, Supervisors, Executives
Why Your Employer Should Insist You Take This Course
Properly conducted workplace investigations are a necessary part of modern business. Every employer should know how to conduct fast, ethical, and highly effective workplace investigations.
This advanced two-day training will thoroughly examine the methods, tools, and legal limitations of modern fact-finding. Real world scenarios will be utilized to highlight the legal aspects and potential ramifications associated with conducting internal investigations.
In this highly informative and fast-paced session attendees will learn how to use the Process of Investigation™ to conduct proper cost-effective investigations. Attendees will also discover how to obtain the highest possible return on investment from every undertaking. Attend this vital training and leave equipped and ready to conduct the most effective investigations possible.
Course Outline
Day 1
The Fundamentals of Fact-finding
Review in detail the five elements of a successful investigation and the proper methods of evidence handling and management. Examine the attributes of a successful fact-finder and learn how to document, catalog, and properly report findings. Properly discuss the terminology common to those who conduct private sector investigations as well as the qualifications of a professional investigator/fact-finder.
The Methods of Investigation
Closely examine six methods of investigation and learn how they are best used. Discover the most common means by which workplace offenses are discovered and investigations initiated. Increase your awareness of the legal complexities and risks associated with workplace investigations.
The Process of Investigation
Discuss the seven phases of investigation and what they include. Learn the importance of an investigations policy and how to prepare a proper report when necessary. Learn how to efficiently and fairly make credibility determinations.
Day 2
Investigative Interviews and Report Writing
Discover the essential components of a proper investigatory interview and learn how to consistently obtain written or oral admissions from those you interview. Examine the role of the project team and each member's responsibility. Learn how to properly take notes and write professional reports. Strengthen your interviewing skills and learn how to overcome denials and encourage reluctant interviewees to provide information. Learn how and when to conduct administrative interviews.
Legal Aspects and Ethics
Discuss the legal liabilities that may arise from workplace investigations and learn how avoid the legal traps created by today's courts, arbitrators and the EEOC. Learn the origin of case law and identify several important cases which affect the investigator and the interview process. Determine the difference between ethical and unethical investigator conduct. Most importantly—learn how to avoid litigation and liability through the use of better processes and proper planning.
Day 2
Investigative Interviews and Report Writing
Discover the essential components of a proper investigatory interview and learn how to consistently obtain written or oral admissions from those you interview. Examine the role of the project team and each member's responsibility. Learn how to properly take notes and write professional reports. Strengthen your interviewing skills and learn how to overcome denials and encourage reluctant interviewees to provide information. Learn how and when to conduct administrative interviews.
Legal Aspects and Ethics
Discuss the legal liabilities that may arise from workplace investigations and learn how avoid the legal traps created by today's courts, arbitrators and the EEOC. Learn the origin of case law and identify several important cases which affect the investigator and the interview process. Determine the difference between ethical and unethical investigator conduct. Most importantly—learn how to avoid litigation and liability through the use of better processes and proper planning.
Continuing Education Credits
This training has been approved for 14 HRCI* credits and 14 CLE credits. Credits can often be transferred to additional associations and organizations for certification.
Immediate Benefits
- Learn the latest techniques, methods and processes.
- Strengthen your interviewing skills & gain valuable insight into the process of modern fact-finding.
- Discover how to build air-tight cases that can withstand the rigors of legal challenges.
- Learn to conduct fast, efficient investigations and obtain the highest possible return on investment from every investigation.
- Receive the forms, checklists and other valuable tools to help you conduct efficient investigations.
- Network, build relationships, and share experiences with others who conduct internal investigations.
Registration Fees and Discounts
Registration Fee - $895 includes training, refreshment breaks, and training materials.
Early Bird - $815 if registered 30 days prior to training.
Group Discount - Send three or more people from the same organization for only $775 each. Please call 1-800-650-7005 to receive the group discount.
Testimonials
"The workplace investigations seminar offered by Business Controls, Inc. was outstanding, and should be mandatory training for even the most experienced investigator."
–Thomas Jordan, Chaparral Energy, LLC
"The materials provided were great. I have used them as guidelines in my own investigations multiple times."
–Sham Hanif, Dean Foods
"Gene is an engaging trainer who held my attention for two full days. The information was immediately useful and applicable. I highly recommend this training"
–Sandee Rugg, SPHR-CA
Cavignac & Associates
"The Process of Workplace Investigations was great! The instructors were engaging, credible and compelling. The tips to make each action in an investigation defensible in court were outstanding! I will use many of the ideas presented in this seminar in my daily audit activities as well as during investigations."
–Kelly Crosby, CPA, CIA
Savannah-Chatham County
Public School System
"This training has provided me a more organized way to conduct my investigations so they don't feel so cumbersome."
–Kelly Johnson, Levy Restaurants
"This was the most informative, interesting and helpful training that I have ever received over the last 18 years of my HR career."
–Ted Pacheco, City and County of Denver
Your Nationally Recognized Trainers
Eugene F. Ferraro, CPP, CFE, PCI, SPHR - CEO and Founder
Business Controls' founder and CEO, Eugene F. Ferraro, is one of the premier experts on workplace investigations in the country today. He is the author of eight books on investigatory techniques, and his most recent work, Investigations in the Workplace, is used as a textbook at universities across the nation. The Process of Investigation™ is not a theoretical or academic approach to internal investigations. It is informed by the hands-on experience derived from thousands of workplace investigations conducted by our professional services staff.
Steven Foster, CPP, PCI - President
Mr. Foster's 25 years of unique and diversified executive and operational leadership experience combines enterprise Governance, Risk & Compliance expertise, and expert knowledge regarding convergence of security and technology, as well as top level consulting and training in EEO/Internal Controls matters. Mr. Foster's expertise is rooted in developing integrated SaaS technology solutions in the Governance, Risk and Compliance space. Mr. Foster frequently lectures across the country on the topics related to risk management, ethics and corporate compliance, conducting ethical workplace investigations, fraud, workplace violence, and the convergence of technology and security. He is a recognized Federal Court Expert Witness in the areas of Security Assessment, Analysis and Implementation.
Ricky Bennett, Vice President of Professional Services
Mr. Bennett leads the consultative and investigative divisions of Business Controls, Inc. Mr. Bennett's areas of expertise include workplace misconduct investigations with EEO, sexual harassment, harassment, and discrimination in a myriad of employment settings. As a past CEO of a large law enforcement organization, Mr. Bennett is adept in analyzing corporate policies and developing preventative solutions to strengthen internal controls in the workplace. He has over 30 years of experience in the Criminal Justice field and has been trained on risk and violence assessment with the United States Secret Service.
About Business Controls
Business Controls, Inc. is a global provider of whistleblower hotlines, workplace investigations, training, and consulting. Through the integration of professional services and anonymous reporting systems BCI provides a suite of risk mitigation services to reduce employee misconduct and exposure to litigation. BCI offers training on the topics of the process of conducting workplace investigations, employment hiring, Form I9, wage and hour, fraud prevention, and workplace violence. An employee owned organization since 1994, BCI has served over a quarter of the Fortune 1000 companies and over one million client employees in 130 countries.
BCI frequently trains its clients on the proper use of this methodology and speaks widely on the topic of workplace investigations before audiences from the human resources, legal, security, compliance, and internal audit communities. Our clients include corporations, government agencies, institutions of higher learning, and law firms.
Customized On-site Training
In addition to public trainings, BCI provides on-site customized trainings for organizations of all sizes. We can customize the content, objectives and the length of any training we offer. BCI offers training on the topics of the Process of Workplace Investigations, Form I9 Employment Eligibility Verification, Wage and Hour, Fraud Prevention, and Workplace Violence. What's more, we can deliver it where and when you want it. Call 1-800-650-7005 for more information and availability.
Cancellations
If cancellation occurs at least 10 days in advance of the training date, the registration fee (less a $75 administrative fee) will be refunded. Refunds will not be granted for cancellations occurring less than 10 days from the training date. The registration fee for those requested less than 10 days of training may be applied to another training hosted by BCI. Substitution of attendees can be made at any time.