Business Controls, Inc. will be delivering the highly acclaimed The Process of Workplace Investigations™ training in eight major cities in 2010. This advanced two-day training thoroughly examines the methods, tools, and legal limitations of modern fact-finding. The secret tips and traps that often make the difference between a successful investigation and a catastrophic one will be revealed.
In this highly informative and fast-paced session attendees will learn how to use the Process of Investigation™ to conduct proper cost-effective investigations and obtain the highest possible return on investment from every undertaking.
Real world scenarios will be utilized to highlight the legal aspects and potential ramifications associated with conducting internal investigations. Attend this vital training and leave equipped and ready to conduct the most effective investigations possible.
2010 Training Dates and Cities
March 25 & 26 - Irvine, California
April 20 & 21 - Chicago, Illinois
June 10 & 11 - Houston, Texas
August 12 & 13 - San Francisco, California
September 16 & 17 - Denver, Colorado
October 28 & 29 - Dallas, Texas
November 18 & 19 - Baltimore, Maryland
December 9 & 10 - Atlanta, Georgia
Continuing Education Credits
This training has 14 HRCI and 14 CLE credits pending.
Registration Fees and Discounts
Registration fee includes training, refreshments, training binder, and other valuable tools.
Early Bird discounts apply if registered at least 14 days in advance of training.
Group Discount - Send three or more people from the same organization to receive the group discount. Please call 800-650-7005 to receive the group discount.
Immediate Benefits
• Learn the latest techniques, methods, and processes of modern fact finding.
• Strengthen your interviewing techniques.
• Discover how to build air-tight cases that can withstand the rigors of legal challenges.
• Receive forms, checklists and other valuable tools.
• Learn to conduct fast, efficient investigations.
• Obtain the highest possible return on investment.
• Network, build relationships, and share experiences with others who conduct internal investigations.
Who Should Attend
• Human Resource Professionals
• Private & Corporate Investigators
• Security & Loss Prevention Managers
• Compliance & Ethics Officers
• Risk Managers
• Internal Auditors & Fraud Examiners
• Attorneys and Legal Counsel
• Corporate Executives, Managers, Supervisors and anyone tasked to conduct internal investigations
Course Outline
Day 1
The Process of Investigation
Explore significant trends in workplace crime and investigations and examine the different elements of a successful investigation. Identify the six methods and five phases of an investigation and learn how they are properly used.
The Fundamentals of Fact-finding
Examine the attributes of a successful fact-finder and learn how to document, catalog, and properly report findings. Review proper methods of evidence handling and management.
Methods of Investigation
Closely examine the six methods of investigation and learn how they are best used. Discover the three essential components of a proper investigatory interview. Learn how to overcome denials and obtain powerful written admissions.
Day 2
Project Management and Case Development
Examine the role of the project team and each member’s responsibility. Discuss investigative ethics and how they drive the investigative process. Learn how to properly take notes and write professional reports.
Legal Challenges and Litigation Avoidance
Learn about the legal implications of modern fact-finding and workplace disciplinary actions. Discuss the potential legal liabilities that may arise from workplace investigations and fact-finding and avoid the potential legal traps created by today’s courts, arbitrators and the EEOC. Most importantly learn how to avoid litigation and liability through the use of better processes and properly planning.
Applied Strategies and Improving Results
Explore the different types and classifications of workplace misconduct. Discuss modern prevention and intervention strategies relative issues such as workplace violence and substance abuse. Participate in several case studies that explore current investigative best practices and how they are used. Learn how to tie the pieces together. Improve your investigative results by using force multipliers, best practices and benchmarking. Increase your ROI and your value to your organization.
Trainer Credentials
Business Controls, Inc. will be delivering the highly acclaimed (BCI) is a professional corporate investigation, training, and consulting firm founded in 1994. BCI offers investigative services to clients throughout the world under its proprietary methodology, The Process of Investigation™. Informed by decades of hands-on practitioner experience, this training provides a practical, risk-reducing, results-oriented framework geared toward the resolution of workplace issues.
BCI frequently trains its clients on the proper use of this methodology and speaks widely on the topic of workplace investigations before audiences from the human resources, legal, security, compliance, and internal audit communities. Our clients include corporations, government agencies, institutions of higher learning, and law firms.
Trainer Biography
Eugene F. Ferraro, CPP, CFE, PCI - CEO and Founder
Business Controls’ founder and CEO, Eugene F. Ferraro, is one of the premier experts on workplace investigations in the country today. He is the author of eight books on investigatory techniques, and his most recent work, Investigations in the Workplace, is used as a textbook at universities across the nation. The Process of Investigation™ is not a theoretical or academic approach to internal investigations. It is informed by the hands-on experience derived from thousands of workplace investigations conducted by our professional services staff.
Cancellations
If cancellation occurs at least 10 days in advance of the training date, the registration fee (less a $75 administrative fee) will be refunded. Refunds will not be granted for cancellations occurring less than 10 days from the training date. The registration fee for those requested less than 10 days of training may be applied to another training hosted by BCI. Substitution of attendees can be made at any time.
Customized Training
In addition to public trainings, BCI can provide customized trainings for any organization or group. We can customize the content, objectives as well as the length of any training we offer. What’s more, we can deliver it where and when you want it. Call 800-650-7005 for more information and availability.
In this highly informative and fast-paced session attendees will learn how to use the Process of Investigation™ to conduct proper cost-effective investigations and obtain the highest possible return on investment from every undertaking.
Real world scenarios will be utilized to highlight the legal aspects and potential ramifications associated with conducting internal investigations. Attend this vital training and leave equipped and ready to conduct the most effective investigations possible.
2010 Training Dates and Cities
March 25 & 26 - Irvine, California
April 20 & 21 - Chicago, Illinois
June 10 & 11 - Houston, Texas
August 12 & 13 - San Francisco, California
September 16 & 17 - Denver, Colorado
October 28 & 29 - Dallas, Texas
November 18 & 19 - Baltimore, Maryland
December 9 & 10 - Atlanta, Georgia
Continuing Education Credits
This training has 14 HRCI and 14 CLE credits pending.
Registration Fees and Discounts
Registration fee includes training, refreshments, training binder, and other valuable tools.
Early Bird discounts apply if registered at least 14 days in advance of training.
Group Discount - Send three or more people from the same organization to receive the group discount. Please call 800-650-7005 to receive the group discount.
Immediate Benefits
• Learn the latest techniques, methods, and processes of modern fact finding.
• Strengthen your interviewing techniques.
• Discover how to build air-tight cases that can withstand the rigors of legal challenges.
• Receive forms, checklists and other valuable tools.
• Learn to conduct fast, efficient investigations.
• Obtain the highest possible return on investment.
• Network, build relationships, and share experiences with others who conduct internal investigations.
Who Should Attend
• Human Resource Professionals
• Private & Corporate Investigators
• Security & Loss Prevention Managers
• Compliance & Ethics Officers
• Risk Managers
• Internal Auditors & Fraud Examiners
• Attorneys and Legal Counsel
• Corporate Executives, Managers, Supervisors and anyone tasked to conduct internal investigations
Course Outline
Day 1
The Process of Investigation
Explore significant trends in workplace crime and investigations and examine the different elements of a successful investigation. Identify the six methods and five phases of an investigation and learn how they are properly used.
The Fundamentals of Fact-finding
Examine the attributes of a successful fact-finder and learn how to document, catalog, and properly report findings. Review proper methods of evidence handling and management.
Methods of Investigation
Closely examine the six methods of investigation and learn how they are best used. Discover the three essential components of a proper investigatory interview. Learn how to overcome denials and obtain powerful written admissions.
Day 2
Project Management and Case Development
Examine the role of the project team and each member’s responsibility. Discuss investigative ethics and how they drive the investigative process. Learn how to properly take notes and write professional reports.
Legal Challenges and Litigation Avoidance
Learn about the legal implications of modern fact-finding and workplace disciplinary actions. Discuss the potential legal liabilities that may arise from workplace investigations and fact-finding and avoid the potential legal traps created by today’s courts, arbitrators and the EEOC. Most importantly learn how to avoid litigation and liability through the use of better processes and properly planning.
Applied Strategies and Improving Results
Explore the different types and classifications of workplace misconduct. Discuss modern prevention and intervention strategies relative issues such as workplace violence and substance abuse. Participate in several case studies that explore current investigative best practices and how they are used. Learn how to tie the pieces together. Improve your investigative results by using force multipliers, best practices and benchmarking. Increase your ROI and your value to your organization.
Trainer Credentials
Business Controls, Inc. will be delivering the highly acclaimed (BCI) is a professional corporate investigation, training, and consulting firm founded in 1994. BCI offers investigative services to clients throughout the world under its proprietary methodology, The Process of Investigation™. Informed by decades of hands-on practitioner experience, this training provides a practical, risk-reducing, results-oriented framework geared toward the resolution of workplace issues.
BCI frequently trains its clients on the proper use of this methodology and speaks widely on the topic of workplace investigations before audiences from the human resources, legal, security, compliance, and internal audit communities. Our clients include corporations, government agencies, institutions of higher learning, and law firms.
Trainer Biography
Eugene F. Ferraro, CPP, CFE, PCI - CEO and Founder
Business Controls’ founder and CEO, Eugene F. Ferraro, is one of the premier experts on workplace investigations in the country today. He is the author of eight books on investigatory techniques, and his most recent work, Investigations in the Workplace, is used as a textbook at universities across the nation. The Process of Investigation™ is not a theoretical or academic approach to internal investigations. It is informed by the hands-on experience derived from thousands of workplace investigations conducted by our professional services staff.
Cancellations
If cancellation occurs at least 10 days in advance of the training date, the registration fee (less a $75 administrative fee) will be refunded. Refunds will not be granted for cancellations occurring less than 10 days from the training date. The registration fee for those requested less than 10 days of training may be applied to another training hosted by BCI. Substitution of attendees can be made at any time.
Customized Training
In addition to public trainings, BCI can provide customized trainings for any organization or group. We can customize the content, objectives as well as the length of any training we offer. What’s more, we can deliver it where and when you want it. Call 800-650-7005 for more information and availability.